Privacy Policy

At Emicart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile application (together referred to as the ‘Emicart Platform’). By using the Emicart Platform, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our platform:

– Personal Information: Name, contact details, shipping address, and payment details for order processing.

– Order History: Details of purchases made to improve user experience and customer support.

– Device and Log Information: IP address, browser type, operating system, and activity logs for security and analytics.

2. How We Use Your Information

We use your personal data for the following purposes:

– To process and fulfill orders efficiently.

– To provide customer service and respond to inquiries.

– To send order confirmations, delivery updates, and important account-related notifications.

– To improve our services, personalize the user experience, and offer promotional discounts (only if you opt-in).

3. Data Protection and Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Sensitive data such as payment details are encrypted using industry-standard security protocols.

We do not sell, rent, or trade your personal information to third parties. However, we may share necessary data with logistics and service providers to complete order fulfillment.

4. Your Rights and Choices

You have the right to access, update, or delete your personal information stored on our platform. If you wish to modify or remove any data, you can contact us at support@emicart.ae. You can also opt-out of receiving promotional communications by adjusting your account preferences.

5. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.

6. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Emicart
Street Rola – Near Post Office Roundabout – Al Ghuwair – Al Gharb – Sharjah
Phone: +971 58 116 9572
Email: support@emicart.ae